Deal Desk Manager

Sales Operations Reading, United Kingdom


Description

Deal Desk Manager- EMEA

Remote, UK

 

EGNYTE YOUR CAREER. SPARK YOUR PASSION.

Egnyte is a place where we spark opportunities for amazing people. We believe that every role has a great impact, and every Egnyter should be respected. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters that are doers, thinkers, and collaborators who embrace and live by our values:

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ABOUT EGNYTE

Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 22,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere. For more information, visit www.egnyte.com.

 

Egnyte is looking for a Deal Desk Manager to support EMEA who will make a difference by providing a mechanism to support non-standard deal requests and helping sales navigate between various office functions.  In this position, you will ensure that the constructs of the deal are a win/win for the customer and for Egnyte, while yielding acceptable margins and are scalable.  

 

WHAT YOU’LL DO:

         Support all sales and renewals teams throughout complete sales and renewals cycles

         Offer deal intelligence to assist sales leaders in decision-making

         Assist sales with positioning value against competition and constructing favorable deals

         Ensure timely review and approval of all deal requests

         Help build scalable and repeatable processes to ensure swift sales cycle

         Draft special terms and commercial terms for deals independently, subject to review with Deal Desk leadership & Legal

         Provide guidance to sales on deal structuring in a way that meets customers’ requirements, sets them up for maximum success, and maximizes TCV

         Participate in deal reviews and commercial conversations with sales

         Collaborate with Sales Enablement team to build and deliver training sessions for sales

         Work within the Salesforce.com CRM & CPQ system to assist sales

 

YOUR QUALIFICATIONS:

         Deep understanding of enterprise software business, particularly with a solid background in subscription-based, cloud licensing and professional services

         4+ years of relevant Deal Desk (or equivalent) with a progressive track record

         Proficiency in overall construct of subscription, professional service, and renewal deals

         Ability to navigate internal resources to obtain advice and guidance on deal construction and any obstructions or potential blockers to getting opportunities approved and booked

         Strong communication skills and ability to clearly convey changes and updates to policies, procedures, guidelines, etc.

         Able to work extended hours during the month and quarter-end cycles.

         Able to take lead and initiative in driving operational procedures and processes in the operational unit while maintaining global integrity and consistency

         Able to balance big-picture and details

         Strong experience with Salesforce.com, CPQ

         Highly responsive and thrive in a fast-paced environment

         A “do whatever it takes” attitude to enact change within the organization

 

COMPENSATION:

•  £70 - £86K

•  Bonus- 10%

 

 

BENEFITS:

         Holiday leave

         Sick leave

         Family leave (maternity, paternity, shared paternity, and adoption)

         Private healthcare

         Life insurance

         Employee assistance programme

         Pension plan

         Phone reimbursement

         Gym reimbursement

         Travel Insurance

         Private Healthcare

         Pension Plan

         Holidays - Standard and Bank

 

Equal Employment Opportunity

Egnyte is an equal opportunity employer and values diversity at our company. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to gender, age, disability, religion, gender reassignment, sexual orientation, marital status, race, or any other characteristic protected in the United Kingdom.

 

At Egnyte, we celebrate our unique differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our global Egnyte Employee Communities (EECs) support representation and inclusion across our diverse workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.

Any employees with questions or concerns about equal employment opportunities in the workplace are encouraged to bring these issues to the attention of [email protected]. Egnyte will not allow any form of retaliation against employees who raise issues of equal employment opportunity. If employees feel they have been subjected to any such retaliation, they should contact [email protected]. To ensure the workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy.